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The feedback presented on this page was collected by GuildQuality from Verified customers of Champion Windows of Cincinnati using our impartial third party survey process. I'm happy with the three windows I purchased but I'm also happy with the two new doors I purchased a couple of years ago. They were very quick and professional at getting the job done. Quality windows and installers were professional, friendly and did a fantastic job. Don was prompt, professional, and took the time necessary to work with us on a budget.
The above screening process does not apply to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate businesses. Called about adding a simple 3 wall sunroom to existing deck which was already roofed in. Salesman told us we would need to probably just add another board or two under to bolster the existing and I could do it myself or have them do it for additional small fee. Paid 3500 deposit - FIRST MISTAKE. Don't pay for the deposit until they come and measure and give you an itemized cost of reinforcement. After they measured I called and asked for quote on reinforcing as I did not have time.
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This check applies primarily to smaller business entities. HomeAdvisor checks to see if the business carries the appropriate state-level license. HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.
Answer a few questions and we’ll get you free estimates from local businesses. The day of the installation, they called me 30 minutes late when they were supposed to be there, and they put me down for 4 days later. I had to take down all the blinds, Christmas stuff, and moved the furniture. The Champion Windows installation crew was organized and professional. The owner or principal of each business in HomeAdvisor's network must pass a background check. Unfortunately, we cannot perform a background check on every employee of a business—the background checks are performed only on the owner or principal.
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I've had to contact them several times. They kept saying it would take 20 weeks to get the window and they even said early-April. Clearly, they have trouble with math because 20 weeks from Oct 29 is Mar 18.
Part of install then happened in December, 5 wrong windows, one missing and grand entrance front door missing. Starting late January 2022 I started calling. Still not complete and I have been working diligently the last 4 weeks to get resolve. I am relocating for work and need to sell my home. I guess I can tell potential buyers to expect same poor treatment, and Champion Windows and door will finish the job whenever they feel like it. To help you save money and protect the environment, Cincinnati Champion windows, sunrooms, siding, and practices meet all Energy Star® manufacturing specifications and requirements.
Frequently Asked Questions & Answers about Champion Windows and Home Exteriors of Cincinnati
This company is a corporate account and is not screened by HomeAdvisor. I'm extremely satisfied with them, but the only thing is that it took them a little bit more time than expected. We do have two screens that need to be replaced.
Two crew members were nice to work with and seemed to care about their work. I believe one was named Jordan, and the other was the younger of the two who came on the second day with Jordan. They worked really hard, cleaned up well, and showed up on time. I am satisfied with the quality of the workmanship. The Champion Windows of Cincinnati salesperson was knowledgeable and helpful regarding my project. Yes, Champion Windows and Home Exteriors of Cincinnati offers warranties.
So there you have it -that’s the only thing they stand behind. Our advice skip the trouble and the expense and pick a competitor. There are plenty of Window companies out there. Based on this experience we should have gone with Gilkey. Started in 1953, Champion Window, Door and Patio Room Company is one of the nation’s leading home improvement companies. Champion builds and installs vinyl replacement windows, entry doors, patio rooms and siding, with more than 45,000 homeowners joining the ranks of customers on an annual basis.
From start of giving them deposit until I had to call 3 times to get the quote, was almost 12 weeks. THEN I get a 4k cost to reinforce an existing deck which is incredibly sturdy. My bad for signing the contract, but their salesmanship downplaying cost and then a reinforcement package which is almost half the cost of the sunroom... And no communication during that time... DO YOURSELF A FAVOR AND AVOID THEM - HIRE A LOCAL CONTRACTOR INSTEAD. Overpromise, underdeliver, hidden fees, and lack of communication .
If a business states that it's registered as a corporation or limited liability company, we confirm that the company is in good standing in the state in which they operate. We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business. HomeAdvisor verifies the social security number of the owner/principal for identity check purposes.
I called Champion and they had no idea what was going on. A manager ended up calling me and was under the impression that I had canceled the appointment. That is what he was told by the installers. Another appointment was made to install the sliding glass door. The sliding glass door was installed but the installers did a sloppy job and damaged a portion of the home's siding. They arrived an hour past the 2 hour window appointment.
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