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If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. We reviewed the information and data available to us about Heather View on 8 December 2022. We have not found evidence that we need to reassess the rating at this stage. At other times we offer an answer phone service so please leave a message and we'll call you back.
Birkin Lodge is a residential, nursing and dementia care home situated in the tranquil town of Tunbridge Wells, Kent. We have a dedicated team of care staff who go out of their way to ensure that our residents are comfortable... We appreciate that moving your loved one into full time care can be an emotional experience. We promise to support you throughout this process by working closely with you at every stage and making things as straightforward as possible.
Caring
At High Broom Residential Care Home based in Crowborough, East Sussex, our residential care providers specialise in... I have over 30 years of experience in sales management and customer relations in the financial sector. The last four years I was an estate agent where my interest in helping families started. I joined Care UK in 2021 because I am passionate about people and giving them the best experiences. I love being a part of the Heather View team and tackling challenges together. My favourite part of my role is to make a difference in people’s lives and providing the best service for residents and their families.
Our Home Manager or Administrator would be delighted to answer your queries and invite you to come and see us.
Safe
That way we ensure we’re keeping everyone safe – residents and colleagues. I joined Care UK to develop my career and learn new skills; I previously worked in A&E. Alongside my IPC responsibilities, I’m very passionate about quality palliative and end of life care and ensuring that people’s wishes are respected and their choice and comfort are put first. Our ability to provide a full range of care services enables us to adapt to a resident’s changing care needs so that they can continue to enjoy genuine quality of life throughout their time with us. We help each resident, whatever their needs, to lead an active, independent and fulfilling life.
Seeing her joy when she interacted with them was simply incredible. I’m looking forward to continuing to bring value, a smile and fulfilment to the lives of Heather View residents. Infection Control Initiatives in place Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting. Virus Testing We are testing for viral infection when symptoms present within our care setting. Where Government guidance and local health teams allow, these suites make it possible to continue visiting even when we have a case of Covid-19 in the home.
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York Lodge 3 Myrtle Road, Crowborough, TN6 1EY ★★★☆ York Lodge provides accommodation and personal care to older people, some of whom have dementia. The Vines Innhams Wood, Crowborough, TN6 1TE ★★☆☆ The Vines is a small care home located in Crowborough, with a capacity of thirteen. The residency cares for and supports adults of all ages including those with mental health conditions.
– the service is performing badly and we've taken enforcement action against the provider of the service. Being a nurse gives me the opportunity to help other people and to grow and develop in ways that are consistent with my values. I love being able to empower others to speak up for themselves, and to help them to live with dignity. I'm proud of the impact that I can have - I remember a resident's family member contacting me to tell me the difference I'd made to her mother throughout her time at the home. Connectivity for resident testing, monitoring & communications Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents.
Types of Elderly Care*
We have therefore encouraged every provider to open their ‘online windows and doors’ to help you make an informed choice. The profile score is a measure of how much information has been provided. All the residents at Heather View have their own unique, personalised care plan. A care plan takes into account not only care needs but the resident’s wishes. The care plan is continually monitored and updated to account for any changes to care needs or personal wishes.
The care home has been registered with the Care Quality Commission for more than three years. Windlesham Manor Hurtis Hill, Crowborough, TN6 3AA ★★★☆ Windlesham Manor is a large care home in Crowborough, with a capacity of fourty. In the last report by the CQC from October 2017, the care home received an overall rating of good. Woodlands Beacon Road, Crowborough, TN6 1UD ★★★☆ Woodlands is a purpose built care home which embodies the most recent thinking in care home design. Set in picturesque bluebell woods on the outskirts of Crowborough, the town centre is just one mile away. There is a bus route running past the home as well as a mini-bus used for shopping trips an...
In September 2016, the CQC rewarded the care home with an overall rating of good. Description Each of the 74 bedrooms at Heather View is light and spacious, with en-suite facilities, television, electronically adjustable bed, and a 24-hour nurse call system. With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Social media provides an up to date window on the activities within a provider's setting. Prices will vary from home to home, depending on the level of elderly care required. 38% of care seekers told us that having a hair & beauty salon was a key consideration to their selection process. Individuals that require a temporary living arrangement at a care home. Respite is also referred to as a short care home stay and may range from a few days to a couple weeks.
TrustedCare offers free help & advice for people looking for care for themselves or a loved one. Crowborough, in the heart of East Sussex, is easily accessible from the surrounding areas. On the edge of the glorious Ashdown Forest, close to the town of Royal Tunbridge Wells, and with regular train services to London, Heather View offers the ideal location for your loved one's new home. We're here to support you and your loved one through your journey into care and are able to offer one-to-one video chats as well as in-person appointments for show rounds of our care home. Dalling House is a medium size care residence in Crowborough, with 19 beds. The home caters for elderly The home has been registered with the Care Quality Commission for more than seven years.
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings. Heather View has a lovely feel to the place, you are always made to feel welcome. All the staff take great care of my mother needs and give me regular updates. Get the latest care and retirement news, advice and offers sent straight to your inbox. Contact our partner Florence on the number or link below, who will be happy to help you find a job in the care sector. Get your care home search off to a great start by requesting a free shortlist from Lottie’s team of care experts.
We offer the highest standards of residential, nursing and respite care for older people. Our team is also very experienced in caring for older people living with Alzheimer’s or other forms of dementia. Our ability to provide a full range of care services enables us to adapt to a residents changing care needs so that they can continue to enjoy genuine quality of life throughout their time with us. Heather View is a purpose-built, modern care home, with a dedicated and experienced team providing the best in residential, nursing, dementia and respite care for older people.
I enjoy the time I spend with residents, their families and my colleagues. I always strive to bring a smile to people's faces, and I'm focused on keeping the home's standards at the very highest level. Here you can meet some of our lovely colleagues and learn about what makes them tick. The Care Quality Commission is England's health and social care services regulator. Heather View is rated good, based on the level of care and safety at the home.
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